Shipping estimates

Please place your order before this dates to make sure you receive your package before Christmas Eve.

Standard shipping worldwide: 2-5 days before Desember 15^th

Norway: Same day delivery with PorterBuddy  and Instabox. Greater Oslo by Desember 23^th, regions by Desember 20^th.

Extended returns

All Christmas presents purchased after November 1^st, 2024, can be returned by January 10^th 2025 by notifying customer service.

• Order number must be sent by email to hello@ellaandil.com directly after purchase, to get an extended return.

Returning presents

All unwanted Christmas gifts can be returned if the following criteria have been met:

• The order number must have been sent to customer service and a note made on the order.
• The return is initiated within January 10^th
• The products is unused and undamaged
• All labels/tags are still attached to the product

Kindly note that refunds can only be issued to the person who placed and paid for the order. Once processed, the refund will be credited back to the original payment method used by the buyer. If you need to exchange for a different size, please initiate the exchange process online. The new size will be dispatched to the original shipping address. Regrettably, we do not provide online vouchers or gift cards at this time.